Breakout Session: Maximizing Your Guest Experience
How to engage every guest, every where, every time and follow up to keep them coming back!
Rev/Dr. Randy Deal was born and raised in Stockton, California, where he accepted Christ as his personal Lord and Savior and was baptized at the age of seven and served in lay ministry for 24 years, beginning at age twelve. In 1985, he graduated Suma Cum Laude from the University of the Pacific in Stockton as a Doctor of Pharmacy. After completing his Residency in Clinical Pharmacy one year later, he joined the pharmacy staff of St. Joseph’s Regional Health System, also in Stockton, completing his time there as the Assistant Director of Pharmacy Services in 1998, when he left his Pharmacy Administration Career to answer God’s call on his life and pursue full time ministry. He served as the Executive Pastor and Worship Leader of South Shores Church in Monarch Beach, California for three years, until the summer of 2001, when he and his family, along with four other families, moved to Gilbert, Arizona to plant Rock Point Church. Dr. Deal served as the Executive Pastor of Rock Point Church for eleven years, leading the ministry to 1500 average weekly attendance and the building of phase one of their campus, a 24,000 square foot building on five of its forty-two acres, while also working for Albertsons Pharmacy as a Pharmacy Manager and Wellness Pharmacist. Since 2002, and still to date, Randy is also the Administrator for Vision Arizona, the Arizona church planting network of Converge Southwest. Pastor Randy was ordained through Converge Southwest March 2014. He served as the Community Life Pastor at Harvest Community Church in Mesa, AZ, a six year old Vision Arizona church plant, from May 2014 through December 2015 when it became Sun Valley East Mesa. After 15 years, Dr. Deal left Albertsons Pharmacy February 2016 and is now the Pharmacy Manager for Walmart Pharmacy in San Tan Valley, the community where he lives. He also serves as an Elder for North Valley Community Church, a six year old Vision Arizona church plant in North Phoenix. Randy’s second doctoral degree, a PhD in Pastoral Ministry, will be completed October 2019. Randy is married to Dena Deal, a happily retired Registered Nurse. They have five adult children, two daughters-in-love and a son-in-love. They and are now enjoying an “empty nest” and grandparenthood. Their children are Jennifer and Brandon, Bethany, Jaye and Nicole, Jared and Briana, and Randy Jr. Papa and Nana have five grandchildren, Levi and Meilani and Kai (Jaye and Nicole) and Sophia and Layla (Jennifer